Celebrating Diversity: Josh Silver Of The National Community Reinvestment Coalition (NCRC) On How To Build Inclusive Communities

Josh Silver

Finance affordable housing in city and suburban communities — As an expert on the Community Reinvestment (CRA), my answers here will focus on using and improving CRA as a tool to promote inclusive communities. Under CRA, federal agencies rate and grade banks based on how many loans, investments and services banks provide in low- and moderate-income (LMI) communities and to LMI borrowers. Banks can boost their grades by financing affordable housing. Community-based organizations should work with banks to focus on affordable housing development in LMI communities undergoing gentrification so that modest income and long-time residents can remain in these communities and help these communities achieve integration. In addition, community-based organizations and local governments should work with banks to finance affordable housing in middle- and upper-income suburban neighborhoods. This not only helps promote integration but provides affordable housing for teachers and other professionals that serve the suburban communities.

Josh Silver is currently a consultant and Senior Fellow at the National Community Reinvestment Coalition (NCRC). Silver’s thirty-year career at NCRC involved protecting and strengthening the Community Reinvestment Act (CRA), fair lending laws, and data disclosure laws to hold financial institutions accountable for fair and responsible lending. Silver was also a development manager for two years at Manna, Inc., a local nonprofit housing developer based in the District of Columbia. Before NCRC and Manna, Silver was a research associate at the Urban Institute in the District of Columbia. He has a master’s in public affairs from the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin and a bachelor’s from Columbia University in New York City. He splits his time in Morris, CT near a lake and in Bethesda, MD with his wife, Kathy Bakich, and cat, Daphne. His daughter, Michelle Silver, is currently pursuing a career in arts management and musical theater in London, United Kingdom.

During my childhood, I had a speech impediment and a learning disability. Other kids picked up on my deficits and bullied me. Bullying hurt. I developed empathy for those suffering through no fault of their own. I went to college in New York City in the 1980s when the city experienced a large increase in homelessness. I quickly realized that people cannot stabilize their lives or look for jobs if they do not have a home address and decent shelter. I became interested in affordable housing and community development. After college, I obtained a graduate degree in public policy and eventually found my way to the National Community Reinvestment Coalition (NCRC). At NCRC, I became versed in the Community Reinvestment Act (CRA), which requires banks to serve all communities including low- and moderate-income communities. CRA is an important source of financing for affordable housing and community development.

Can you share an interesting or hopeful story where spending time with someone who did not look like you or who was different from you taught you something that has been useful to you?

While I was in graduate school, I had a summer internship in 1990, working for a nonprofit housing development organization called Manna, Inc. in the District of Columbia. Manna also offered housing counseling to DC residents desiring to be first-time homeowners. Most of the counseling clients where African American single mothers who would become first generation as well as first time homeowners and thus have opportunities to build wealth for their families. They were motivated to succeed and move out of a life of struggle and lower income. The housing counselor was a fellow named James Spann who was an African American male. James and I developed a strong friendship. He took me to small Black churches on a few Sundays. As a Jew, I cherished learning about the African American Christian tradition, the liturgy, and music. The services seemed familiar. A prominent theme was that we are all created in the image of God and are sacred. We must strive for multi-racial understanding.

James took me to some of his counseling sessions. For my graduate school thesis, I interviewed several homeowners that were housed by Manna. All of this taught me that hard work, care, and love will make people succeed and feel welcomed. Experiences like this breakthrough stereotypes about the urban poor; they teach us that if society gives people willing to work hard a hand up, they will succeed.

You are a successful leader. Which three character traits do you think were most instrumental to your success? Can you please share a story or example for each?

Perseverance — as an advocate, you must never quit. For several years starting in 2000, I helped members of Congress draft legislation requiring banks to disclose data regarding the race and gender of small business owners who applied for loans. The goal was to ensure a fair lending marketplace by ensuring that women- or minority-owned small businesses were not disproportionately denied loans. It took a decade of steady advocacy before this legislative proposal became law in 2010. It is now 2025 and the federal agency responsible for implementing this law has not yet done so. I continue to be involved in efforts to obtain publicly available data on the race and gender of small business lending. This story may sound like a defeat, but we nevertheless have a law requiring the data; it will require continued persistence to finish the job. Meanwhile, by keeping the issue of fair small business lending in the public spotlight, it is possible that the lending marketplace has already become fairer.

Being collaborative, working in coalition with people and organizations — While the saying it takes a village to raise a child may seem worn out, it is true in the field of fair lending and advocacy. The campaign for small business lending data would not succeed if just one person or organization led it. There are strong opponents on the other side that do not want data disclosure, including bank trade associations that complain about the cost of data disclosure and adverse publicity. To combat this, you need several nonprofit organizations, including small business technical assistance providers, who point out the benefits of data disclosure to elected officials and banks themselves. There has been publicly available data on home lending for several years. Nonprofit organizations and advocates conduct data analysis and share results with banks to help them identify missed profitable home lending opportunities. We hope to convince banks that the collaborative process of using data can also help them identify small business lending opportunities. It is the process of building strong coalitions that offer the best chances of success. Coalitions not only present the best case to elected officials but also talk to opponents in efforts to seek equitable compromises. It would be impossible for one person or organization to do this in a country as large as ours.

Flexibility — The need to build coalitions also requires an advocate like me to be flexible. When I have developed policy positions or proposals, I had to engage in conference calls with several people and organizations located across the country. We also shared our draft positions and proposals over email. I had to have an open mind and seek effective compromises that made the positions and proposals stronger. In some cases, I had to explain why we were not adopting a position to someone who was advocating for it. A very important part of this process was making your coalition members feel respected, highly regarded, and included. If you did not do this, the coalition would not fight as hard with you.

Ok, thank you for that. Let’s now jump to the primary focus of our interview. Can you share a personal story that highlights the impact of diversity and inclusivity in your life or career?

I spent almost three decades at the National Community Reinvestment Coalition (NCRC) in various roles but mostly as their Vice President of Research and Policy. NCRC is a civil rights and fair lending coalition of 700 community-based organizations across the country ranging from housing counseling organizations, small business technical assistance providers, to neighborhood advocacy organizations. NCRC is also the epitome of diversity composed of local leaders that are people of color, Native Americans, or those that represent poor white communities. During my time at NCRC, I had opportunities to visit areas across the country including the Deep South, the West Coast, and the Midwest. These travels exposed me to the incredible life stories of local heroes. For example, Charles Harris is the African American director of a housing counseling organization in Jackson, Mississippi. Before speaking at his conference, he gave me a tour of Jackson, showing me the former hub of Black enterprise in downtown and the historic house of Medgar Evers, a civil rights leader that was assassinated in the 1960s. Charles told me that Evers taught him in Sunday school. Charlies’ operation runs on a shoestring budget but has made a huge difference in the wealth building and homeownership of the African American community in Jackson. He is in his eighth decade and is still doing this difficult but rewarding work. It is local leaders like this that inspired me while at NCRC to do my best to promote federal fair lending policies and laws that would help their work.

How do you approach and manage the challenges that arise when working towards creating more inclusive communities?

Free market forces if left to themselves will usually result in displacement of people of color and lower income people in neighborhoods undergoing gentrification and demographic change. The challenge is to marshal enough resources for financing affordable housing and low-cost loans for small businesses so they can remain in their neighborhoods.

The Community Reinvestment Act (CRA) is a law requiring banks to serve all communities, including low- and moderate-income ones. Congress passed CRA in 1977 to combat redlining or discrimination against communities of color and modest income neighborhoods. Discrimination against communities of color must be eradicated to promote inclusive communities and to provide residents with opportunities to revitalize and build wealth by acquiring loans for home ownership and small business growth. As neighborhoods undergo demographic change and some gentrify, it is important to ensure that people of color and those with modest incomes can remain. By encouraging banks to finance affordable housing and community development benefiting longer term residents, CRA helps promote inclusive and diverse communities. CRA has had considerable success in increasing lending to those formerly discriminated against. However, for neighborhood change to be managed and diversity to be preserved, locally owned and controlled organizations must be involved in efforts to revitalize communities as detailed in the answer to the next question.

What innovative strategies or initiatives have you implemented or observed that effectively promote the importance of diversity and inclusivity?

The community residents themselves must be involved in efforts to revitalize their communities and promote diversity for neighborhoods to achieve stable integration. Richard and Leah Rothstein describe neighborhood-led efforts to maintain integration and fight unscrupulous real estate agents and predatory lenders that exploited racial fears in order to foment white flight in their book, Just Action: How to Challenge Segregation Enacted Under the Color of Law. For example, in West Mount Airy, a neighborhood in Philadelphia, residents formed organizations including a food co-op and an arts center where whites and African Americans could come together, share experiences, and build an inclusive neighborhood culture.

Another example of neighborhood input occurs when developers seek to build sports stadiums adjacent to existing neighborhoods. Left to its own devices, a free-market development would likely displace residents. Community organizations and cities such as Pittsburgh and Nashville have negotiated community benefit agreements with developers and owners of stadiums. These agreements — and the oversight committees they put into place — ensured that promised benefits such as affordable housing, child-care facilities, living wages, and small-business development occur.

Under the Community Reinvestment Act, banks can receive favorable consideration as serving their communities if they help fund organizations like community-based nonprofit housing developers or land trusts that build housing like cooperatives that are either owned or managed by residents. Using CRA to finance community-led development and housing is imperative to building stable and diverse communities.

In your opinion, what are the key elements that make a community truly inclusive, and how can these be fostered on a larger scale?

A community will not be diverse and inclusive automatically. A community can be inclusive and strive for stable levels of integration only if community residents themselves are committed and have organized community-controlled institutions ranging from small business, housing cooperatives, and cultural institutions that feature a high level of interaction among community residents. They must also receive supportive social services from public sector agencies and financing from banks for affordable housing and community development. We must continue to publish books and educational materials to encourage communities to strive for inclusiveness.

Based on your experience and research, can you please share “5 Ways We Can Build Inclusive Communities”?

1. Finance affordable housing in city and suburban communities — As an expert on the Community Reinvestment (CRA), my answers here will focus on using and improving CRA as a tool to promote inclusive communities. Under CRA, federal agencies rate and grade banks based on how many loans, investments and services banks provide in low- and moderate-income (LMI) communities and to LMI borrowers. Banks can boost their grades by financing affordable housing. Community-based organizations should work with banks to focus on affordable housing development in LMI communities undergoing gentrification so that modest income and long-time residents can remain in these communities and help these communities achieve integration. In addition, community-based organizations and local governments should work with banks to finance affordable housing in middle- and upper-income suburban neighborhoods. This not only helps promote integration but provides affordable housing for teachers and other professionals that serve the suburban communities.

2. Use CRA to support community-based and controlled organizations — Throughout this interview, I have emphasized how community-owned and controlled organizations are imperative for consciously striving for integration. These organizations include housing cooperatives and community-land trusts that own land and help keep housing affordable by preventing large increases in the price of land. Cooperatives and small businesses owned by neighborhood residents are also important in efforts to maintain integration. Banks can receive favorable consideration on CRA exams for supporting these organizations. Community-based organizations should approach banks and work with them to finance community-owned and controlled organizations.

3. Adopt local fair housing strategies — Under the Fair Housing Act, local governments are required to ensure that housing is provided to residents in a fair and nondiscriminatory manner. An aspect of fair housing is to promote neighborhood-level integration. Several state and local governments operate low-downpayment mortgage programs and other types of financing that make buying homes in middle- and upper-income communities more affordable for people of color and modest income households. Banks should work with local government agencies to become regular partners in these programs by providing mortgage loans, which would receive favorable consideration on CRA exams. Local governments and community organizations should convene stakeholder meetings with banks to review the progress of these programs, set program goals, and seek improvements to the programs.

4. Large scale economic development projects must involve the participation of community organizations representing people of color and modest income people

As mentioned above, public sector officials must involve communities and community-based organizations in large-scale economic development projects. In his book, Red Hot City

Housing, Race, and Exclusion in Twenty-First-Century Atlanta, Dan Immergluck documents the displacement of people of color from modest income neighborhoods in the wake of a major transit line that was originally designed to benefit longer term residents of these neighborhoods by facilitating their access to employment opportunities throughout Atlanta. The displacement occurred because political and economic elites planned and executed the project without the input of neighborhood-based organizations.

In contrast, the Purple Line Corridor Coalition involves multiple stakeholders, including community organizations, foundations, and local public agencies where the new Purple Line in Silver Spring, Maryland is being built. The coalition aims to preserve 17,000 units of affordable housing and assist small businesses with grants and technical assistance. Similarly, the professional football team, the Commanders, are in the process of returning to the District of Columbia and are negotiating with the city government to build a new stadium. The deal involves the construction of 5,000 to 6,000 affordable housing units. The planning is still in progress and community stakeholders are seeking more details about affordable housing and other community benefits. The more involved neighborhood-based organizations are in the project, community benefits likely will increase.

5. Expand CRA to include non-bank financial institutions — The Community Reinvestment Act (CRA) imposes obligations on banks to serve communities in an equitable, non-discriminatory, and safe and sound manner. A central part of this mandate is to respond to community needs. This implies that banks must listen carefully as community residents and organizations describe what their needs are and how best to serve them. Congress passed CRA to combat decades of redlining or discrimination against modest income neighborhoods and communities of color. The opposite of this discrimination is an affirmative obligation to serve all communities, and a key part of that obligation is ascertaining credit needs and soliciting the views of community residents about how best to serve those needs.

Neighborhoods would stand a better chance of revitalization, inclusion, and stable integration if the CRA mandate was applied broadly throughout the financial industry. This would include independent mortgage companies, large credit unions, insurance companies, and securities firms. Unfortunately, banks were not the only type of financial institution with a legacy of redlining. Other actors in the industry also need to rectify the damage of discrimination by reinvesting in communities. Moreover, the dollars available for reinvestment would increase substantially if the CRA mandate was applied broadly throughout the financial industry. CRA is a win-win. Research has shown that CRA is profitable for financial institutions and vital for revitalizing neighborhoods.

How do you measure the impact and success of diversity and inclusion efforts, and what changes have you seen as a result of these initiatives?

During this interview, I have discussed maintaining inclusive communities on a neighborhood level. Commonly, social scientists use census tracts as proxies for neighborhoods. Census tracts typically have a population between 3,000 to 4,000 people. Demographic change can be described on a census tract basis over several years. At the beginning of a decade, a researcher can tabulate the number and percentage of people by race and income levels. This can be compared again at the end of the decade, and in the ensuing decade to see if efforts to maintain inclusion and diversity have succeeded. Ideally poverty rates would have declined while a heathy racial/ethnic mix and income mix has been created and maintained.

You are a person of great influence. If you could start a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. 🙂

I am most familiar with the economic justice movement and neighborhood-based nonprofit organizations. I spent almost three decades working for the National Community Reinvestment Coalition (NCRC), a coalition of 700 community-based organizations across the country. The impressive number and variety of organizations involved with NCRC have played a key role maintaining and strengthening CRA, sometimes in the face of strenuous efforts to weaken the law. Nevertheless, we cannot rest on our accomplishments. The implementation of CRA waxes and wanes, depending on the proclivities of Presidential administrations. In order to create more of a consensus for CRA, NCRC will continue to build its coalition and increase its membership. Its members will continue to engage banks daily in profitable and vibrant affordable housing and community development initiatives. This will further increase the consensus about the value of CRA.

How can our readers further follow you online?

I recently wrote a book called Ending Redlining through a Community-Centered Reform of the Community Reinvestment Act. More information about the book is available on https://www.endredline.com/

Other places where you can find me:

https://joshsilver.substack.com/

https://www.linkedin.com/in/josh-silver-71458517/

https://bsky.app/profile/joshsilver64.bsky.social

Thank you for the time you spent sharing these fantastic insights. We wish you continued success in your great work!

An Interview With Vanessa Ogle

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